Customer Care Executive Job – Vesu, Surat

Annual Salary	₹ 100000 - 200000 INR
Experience	1 Year - 2 Years
Location	Vesu, Surat, 395007

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Additional Details

Designation	Customer Care Executive
Function Area	Customer Service
Industry	Hotels/ Restaurants/ Airlines/ Travel
Job Type	Full-time \| 10am-7pm
Benefits	Bonus
Posted On	February 3, 2018
Company	Design My Holidays
Educational	Bom, BBA
Desired Skills	Fluent English, Customer Support, Customer Calling, Excel, Follow Up Skill, Mail Drafting,
Qualifications	Graduate
Responsibilities	Responsible for attending walk-in clients & enthusiastically present them the range of Kitchen solutions at the showroom Coordinates with Technical support team and Designers in handling issues Provides customer support and handles the queries of clients

Job Description

Outstanding communication and interpersonal skills
Excellent time management and organizational skills
Persuasive, emphatic with good problem-solving skills
Good knowledge of Microsoft Outlook, Excel and Internet Explorer
Ability to deal with external and internal customer support in a professional manner
Quick learner, detail oriented and ability to adapt to new processes in limited time frame
Multitasking skills and ability to work under pressure
Responsible for attending walk-in clients & enthusiastically present them the range of Kitchen solutions at the showroom
Coordinates with Technical support team and Designers in handling issues
Provides customer support and handles the queries of clients
Make soft calls and fix appointments in coordination of sales and marketing team for prospective customer to visit showroom
Follow-up and track on customer enquiries
Maintains record of all enquiries & related details in Computer Systems
Provides all Back-office support tasks like sending and receiving emails