Customer Care Executive Job – Umarwada, Surat

Annual Salary₹ 100000 - 200000 INR
Experience1 Year - 2 Years
LocationUmarwada , Surat, 395010

This Job has been expired!

Additional Details

DesignationCustomer Care Executive
Function AreaCSR & Sustainability
IndustryIndustrial Products/ Heavy Machinery
Job TypeFull-time | 10am-7pm
BenefitsBonus
Posted OnMay 1, 2018
CompanyRoyal Gold Dragon
EducationalComputer Graduate
Desired SkillsGood Communication Skills, Presentable, MS Office,
QualificationsGraduate
ResponsibilitiesOpens customer accounts by recording account information. Maintains customer records by updating account information.

Job Description

Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.

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