Customer Relationship Manager Job – Sachin, Surat

Annual Salary₹ 240000 - 300000 INR
Experience3 Years - 4 Years
LocationSachin, Surat, 394230
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Additional Details

DesignationCustomer Relationship Manager
Function AreaCustomer Service
IndustryTextiles
Job TypeFull-time | 10:00am-07:00pm
BenefitsBased On Performance
Posted OnNovember 4, 2020
CompanyPrivate
EducationalANY
Desired SkillsProblem Solving, Client Servicing, Communication, Coordination, Management,
QualificationsGraduate
ResponsibilitiesInteractive participation and effective communication at all stages with designers &clients

Job Description

DUTIES AND RESPONSIBILITIES:
• Interactive participation and effective communication at all stages with designers &clients
• To develop all types of samples such as Proto fit, fit sample, photo shoot sample, sales man sample, size setsetc.
• Preparing internal order sheets like costing sheet, booking sheetetc.
• Getting approvals on Sample decoding of design provided by customer or booked by sales team
• Advising & assisting production & qualitydepartment
• Giving shipping instructions & followingshipment
• Executing orders by creating fabric flows and attainingthem.
• Maintaining records of SO & productdetails
• Taking timely feedbacks from clients on sampling and providing itto the concerneddepartment.
• Coordinating production at factories to ensure timely deliveryfor profitability of thecustomer
• Coordinating with various departments of the company forensuring smooth seamless flow ofinformation
• Interactive participation at the product development stagewith designers &clients
• Checking production and qualitystandards
• Handling all clients queries and replying tothem.
• Executing orders by following up with production team on fabric flows and attainingthem.
• Coordinating with sampling department and managingsamples.
• Taking care of new developments & processingthem
• Taking timely feedbacks from clients on sampling and providing itto the concerneddepartment.
• Coordinating production at factories to ensure timely deliveryfor profitability of thecustomer
• Checking production and qualitystandards
• Coordinating with various departments of the company forensuring smooth seamless flow ofinformation
• Filing ofrecords
• Managing Inter & Intra departmentalcoordination
• Providing timely updates to the management

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