Customer Relationship Executive Job – Ghod Dod Road, Surat

Annual Salary	₹ 100000 - 200000 INR
Experience	1 Year - 2 Years
Location	Ghod Dod Road , Surat, 395007

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Additional Details

Designation	Customer Relationship Executive
Function Area	Customer Service
Industry	Retail
Job Type	Full-time \| 10am-7pm
Benefits	Bonus
Posted On	April 20, 2018
Company	Masakali
Educational	Any Graduate
Desired Skills	Client Servicing, Good Looking, Fluent English, Customer Relationship, Customer Service Oriantation,
Qualifications	Graduate
Responsibilities	Schedule regular meetings with customers to ensure they are satisfied Act as point of contact for complaints and escalate issues as appropriate Help sales team up-sell or cross-sell services and products

Job Description

Build relationships with key employees among customers
Create plans to address clients’ business needs
Advise clients on creating profitable processes
Schedule regular meetings with customers to ensure they are satisfied
Act as point of contact for complaints and escalate issues as appropriate
Help sales team up-sell or cross-sell services and products
Ensure both the company and clients adhere to contract terms
Study competition to find new ways to retain customers
Set sales and revenue targets and work diligently to meet them