Customer Care Executive Job – Vesu, Surat

Annual Salary ₹ 100000 - 150000 INR
Experience Fresher - 1 Year
Location Vesu, Surat, 395007
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Additional Details

Designation Customer Care Executive
Function Area Customer Service / Operations
Industry Medical/ Healthcare/ Hospital
Job Type Full-time | 10am-7pm
Benefits Bonus
Posted On June 7, 2018
Educational Any
Desired Skills Communication Skills, Internet, MS Office, Customer Support, Inquiry Handling, Customer Service,
Qualifications Graduate
Responsibilities manage administration communicate and coordinate with internal departments

Job Description

process orders, forms, applications and requests
organize workflow to meet customer timeframes
direct requests and unresolved issues to the designated resource
manage customers' accounts
keep records of customer interactions and transactions
record details of inquiries, comments and complaints
record details of actions taken
prepare and distribute customer activity reports
maintain customer databases
manage administration
communicate and coordinate with internal departments
follow up on customer interactions
provide feedback on the efficiency of the customer service process

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