Customer Care Executive Job – Vesu, Surat

Annual Salary	₹ 100000 - 150000 INR
Experience	Fresher - 1 Year
Location	Vesu, Surat, 395007

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Additional Details

Designation	Customer Care Executive
Function Area	Customer Service / Operations
Industry	Medical/ Healthcare/ Hospital
Job Type	Full-time \| 10am-7pm
Benefits	Bonus
Posted On	June 7, 2018
Company	SAKHIYA SKIN CLINIC PVT LTD
Educational	Any
Desired Skills	Communication Skills, Internet, MS Office, Customer Support, Inquiry Handling, Customer Service,
Qualifications	Graduate
Responsibilities	manage administration communicate and coordinate with internal departments

Job Description

process orders, forms, applications and requests
organize workflow to meet customer timeframes
direct requests and unresolved issues to the designated resource
manage customers' accounts
keep records of customer interactions and transactions
record details of inquiries, comments and complaints
record details of actions taken
prepare and distribute customer activity reports
maintain customer databases
manage administration
communicate and coordinate with internal departments
follow up on customer interactions
provide feedback on the efficiency of the customer service process