Customer Care Executive Job – Vesu, Surat

Annual Salary₹ 100000 - 150000 INR
ExperienceFresher - 1 Year
LocationVesu, Surat, 395007
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Additional Details

DesignationCustomer Care Executive
Function AreaCustomer Service / Operations
IndustryMedical/ Healthcare/ Hospital
Job TypeFull-time | 10am-7pm
BenefitsBonus
Posted OnJune 7, 2018
CompanySAKHIYA SKIN CLINIC PVT LTD
EducationalAny
Desired SkillsCommunication Skills, Internet, MS Office, Customer Support, Inquiry Handling, Customer Service,
QualificationsGraduate
Responsibilitiesmanage administration communicate and coordinate with internal departments

Job Description

process orders, forms, applications and requests
organize workflow to meet customer timeframes
direct requests and unresolved issues to the designated resource
manage customers' accounts
keep records of customer interactions and transactions
record details of inquiries, comments and complaints
record details of actions taken
prepare and distribute customer activity reports
maintain customer databases
manage administration
communicate and coordinate with internal departments
follow up on customer interactions
provide feedback on the efficiency of the customer service process

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