Customer Care Executive Job – Vesu, Surat

Annual Salary | ₹ 100000 - 150000 INR |
Experience | Fresher - 1 Year |
Location | Vesu, Surat, 395007 |
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Additional Details
Designation | Customer Care Executive |
Function Area | Customer Service / Operations |
Industry | Medical/ Healthcare/ Hospital |
Job Type | Full-time | 10am-7pm |
Benefits | Bonus |
Posted On | June 7, 2018 |
Company | SAKHIYA SKIN CLINIC PVT LTD |
Educational | Any |
Desired Skills | Communication Skills, Internet, MS Office, Customer Support, Inquiry Handling, Customer Service, |
Qualifications | Graduate |
Responsibilities | manage administration communicate and coordinate with internal departments |
Job Description
process orders, forms, applications and requests
organize workflow to meet customer timeframes
direct requests and unresolved issues to the designated resource
manage customers' accounts
keep records of customer interactions and transactions
record details of inquiries, comments and complaints
record details of actions taken
prepare and distribute customer activity reports
maintain customer databases
manage administration
communicate and coordinate with internal departments
follow up on customer interactions
provide feedback on the efficiency of the customer service process
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