Create reports on sales and marketing campaigns Experience in customer service roles is a plus Familiarity with Client Relationship Systems (CRM)
Job Description
Contact customers via email or phone to answer queries or retrieve information about their account
Update internal databases (CRM) with account details
Perform back-office sales tasks to support Account Executives as needed
Research market trends and competition
Create reports on sales and marketing campaigns
Experience in customer service roles is a plus
Familiarity with Client Relationship Systems (CRM)
Good verbal and written communication skills
Time-management abilities
Maintain digital and physical records of invoices and contracts
Address payment issues
Identify new revenue prospects
