Ticketing Executive Job – Lal Darwaja, Surat
|Annual Salary||₹ 150000 - 200000 INR|
|Experience||1 Year - 2 Years|
|Location||Lal Darwaja, Surat, 395008|
|Designation||Ticketing & Reservation Executive|
|Industry||Tours / Travels|
|Job Type||Full-time | 10am-7pm|
|Posted On||November 29, 2018|
|Company||Sohagia Tours And Travels Pvt Ltd|
|Desired Skills||Customer Service Oriantation, Ticketing, Effective Communication Skills, Travel Arrangements,|
|Responsibilities||Create PNRs, make reservations, and sell airline, hotels, car rental packages, Providing excellent customer service experience|
Knowledge of Domestic/International Ticketing according needs of different clients
Resolving client’s complaint and escalations whenever required.
Supervise the work of office, administrative and customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Issuing tickets and other relevant documents
Interacting with the airline regarding refund and cancellation policies
Maintaining daily productivity report of agents.
Handling customer service calls regarding Reservation, flight information and Marketing scheme.
who have knowledge in GALILEO.