Fluent English, Good Communication Skills, Clients Service,
Qualifications
Graduate
Responsibilities
Direct prospects for the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner
Job Description
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects for the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Skills: Product knowledge Communication skilS Active listening skills Rapport-building skills Time-management skills Organizational skills Social media skills Problem-solving skills,
