Telemarketing Job – Vesu, Surat

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Job Description

Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Obtain contact details of potential customers from sources including telephone directories and purchased lists
Schedule appointments for sales staff to meet prospective customers
Conduct customer and marketing surveys
Answer telephone calls from potential customers who are responding to advertisements