Office Executive Job – Nanpura, Surat

Annual Salary ₹ 100000 - 200000 INR
Experience 1 Year - 2 Years
Location Nanpura, Surat, 395001
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Additional Details

Designation Back Office Executive
Function Area Administration
Industry Event Organisation
Job Type Full-time | 10am-7pm
Benefits Bonus
Posted On September 28, 2021
Company Private
Educational Any
Desired Skills Admin, Clients Service, Good Communication Skills,
Qualifications Graduate
Responsibilities Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions. Keep records of room availability and guests’ accounts. Operates the front office computer system. Makes photocopies if needed. Computes bill, collects payment and makes change for guests.

Job Description

Greets, registers, and assigns rooms to guests.
Issues room key to guest.
Responsible for proper key control and other security measures.
Answers telephone in absence of telephone operator.
Transmits and receives telephone messages and sets up guests’ wake-up calls.
Date stamps, sorts, and racks incoming mail and messages.
Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
Keep records of room availability and guests’ accounts. Operates the front office computer system. Makes photocopies if needed.
Computes bill, collects payment and makes change for guests.
Makes and confirms reservations.
Posts charges such as room, food, liquor, or telephone, to guest folio.
Makes restaurant, transportation, or entertainment reservations for guests
Deposits guests’ valuables in hotel safe or safe deposit box.
Checks out guests and inquires about their stay.
Promotes and supports Brand Voice and Brand initiatives such as Priority Clubs and Associate Programs.

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