E-commerce Executive Job – Udhana Magdalla Road, Surat

  • Designation

    E-commerce Executive

  • Function Area

    Back Office

  • Industry

    Textiles/ Garments/ Accessories Tyres

  • Job Type

    Full-time | 10am-7pm

  • Salary

    ₹ 140000 - 240000 INR

  • Benefits

    Bonus

  • Posted On

    December 6, 2018

  • Company

    Muskan Fashion

  • Location

    Udhana Magdalla Road, Surat, 395017

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Job Description

Develop and carry out an efficient online documentation and filing system
Maintain a clean and organized email inbox and desk / office area
Will act as point of contact between internal / external clients
Respond to all customer inquiries (email / phone / chat), resolve complaints, reviews, returns, disputes within a documented and timely manner
Maintain calendar of work and events, help coordinate and create employee events, arrange meetings and appointments, provide reminders
Make travel arrangements (hotels / flights) and personal errands for executive staff
Following established schedule to send reminders, invoices and follow up communication to employees and clients


Responsibilities: Receive and make follow up calls, answer, screen and forward incoming phone calls / emails while providing basic information as needed while simultaneously navigating computer systems

Educational requirements: Computer Graduate

Experience requirements: 1 Year - 3 Years

Desired Skills: Online Sales, Communication Skills,

Qualifications: Graduate


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