E-commerce Executive Job – Udhna Magdalla Road, Surat

Annual Salary	₹ 170000 - 240000 INR
Experience	1 Year - 3 Years
Location	Udhna Magdalla Road, Surat, 395017

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Additional Details

Designation	E-commerce Executive
Function Area	Back Office
Industry	Textiles/ Garments/ Accessories Tyres
Job Type	Full-time \| 10am-7pm
Benefits	Bonus
Posted On	December 6, 2018
Company	Muskan Fashion
Educational	Any
Desired Skills	Online Sales, Communication Skills, B2B Sales, B2C, Follow Up Skill, Documentation, Customer Care,
Qualifications	Graduate
Responsibilities	Receive and make follow up calls, answer, screen and forward incoming phone calls / emails while providing basic information as needed while simultaneously navigating computer systems

Job Description

Develop and carry out an efficient online documentation and filing system
Maintain a clean and organized email inbox and desk / office area
Will act as point of contact between internal / external clients
Respond to all customer inquiries (email / phone / chat), resolve complaints, reviews, returns, disputes within a documented and timely manner
Maintain calendar of work and events, help coordinate and create employee events, arrange meetings and appointments, provide reminders
Make travel arrangements (hotels / flights) and personal errands for executive staff
Following established schedule to send reminders, invoices and follow up communication to employees and clients