Customer Service Assistant – Dumas, Surat

Additional Details

Job Description

Location :- Airport road , dumas
Car Formers
Salary:- up to 30k
Time :- 10 Am to 8 Pm

Supervises all vehicle deliveries, ensuring that each customer is informed, maintenance requirements, and features, particularly those related to safety.
Introduces customers to service and parts personnel, indicating shop location and hours of operation.
Follows up with all sales and warranty customers within 48 hours to ensure customer satisfaction.
Develops and monitors the results of a dealership customer service questionnaire.
Stays abreast of upcoming community events and considers ways in which the dealership might participate.
Coordinates special dealership events, promotions.
Implements customer satisfaction programs
Acts as a contact person for any special projects regarding dealership improvements.
Assists service customers during the morning service rush, when possible.
Maintains a professional appearance.
Other tasks as assigned