CRM – UM road Bhattar, Surat
Annual Salary | ₹ 180000 - 5 INR |
Experience | 2 Years - 5 Years |
Location | UM road Bhattar, Surat, 395007 |
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Additional Details
Designation | CRM |
Function Area | Customer Service |
Industry | Interior Designing |
Job Type | Full-time | 10am-7pm |
Benefits | Bonus |
Posted On | June 14, 2022 |
Company | Private |
Educational | any |
Desired Skills | Customer Service, |
Qualifications | Graduate |
Responsibilities | - Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. |
Job Description
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
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