Additional Details
| Designation |
CRM |
| Function Area |
Customer Service |
| Industry |
Interior Designing |
| Job Type |
Full-time | 10am-7pm |
| Benefits |
Bonus |
| Posted On |
June 14, 2022 |
| Company |
Private |
| Educational |
any |
| Desired Skills |
Customer Service, |
| Qualifications |
Graduate |
| Responsibilities |
- Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. |
Job Description
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.