CRM Officer Job – Dumas Road, Surat

Annual Salary₹ 180000 - 240000 INR
Experience2 Years - 3 Years
LocationDumas Road, Surat, 395007

This Job has been expired!

Additional Details

DesignationCRM Officer
Function AreaCustomer Service
IndustryFinancial Services
Job TypeFull-time | 10:00am-07:00pm
BenefitsBonus
Posted OnJune 26, 2020
CompanyPrivate
EducationalANY
Desired SkillsMS Office, Problem Solving, Client Servicing, Communication, Customer Service, Customer Calling,
QualificationsGraduate
ResponsibilitiesHanding Client queries and providing suitable resolution. Ready report for the frequently asked report by lead and existing client

Job Description

JD for CRM Officer.

Promoting existing client wealth product
Generating Referrals
Enhance client satisfaction.
Client retention of 5 years
Handing Client queries and providing suitable resolution.
Conducting various client relention actives.
Developing product related content for regular updates to clients
Should have previous Capital market CRM or Marketing experience.
New sales support to the sales team to Lead handle queries.
Ready report for the frequently asked report by lead and existing client
Good in English
Good in written and verbal communication
Good in MS office ( Excel )
Service-oriented and 24/7 attitude.

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