BPO Manager Job – Adajan, Surat

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Annual Salary ₹ 250000 - 350000 INR
Experience 3 Years - 4 Years
Location Adajan, Surat, 395009
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Additional Details

Designation BPO Manager
Function Area BPO
Industry BPO/ ITES
Job Type Full-time | 10am-7pm
Benefits Bonus
Posted On August 7, 2018
Company Ipcalculas
Educational BBA
Desired Skills Fluent English, Team Management, Client Relationship Executive, Customer Support, Daily Reporting, Requirement Gathering,
Qualifications Graduate
Responsibilities Solid understanding of reporting and budgeting procedures Experience in basic financial analysis

Job Description

Proven experience as call center manager or similar position
Experience in customer service is required
Knowledge of performance evaluation and customer service metrics
Solid understanding of reporting and budgeting procedures
Experience in basic financial analysis
Proficient in MS Office and call center equipment/software programs
Outstanding communication and interpersonal skills
Excellent organizational and leadership skills with a problem-solving ability
Positive and patient
High school diploma or equivalent; Higher degree in a relevant discipline will be appreciated

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