Back Office Executive Job – Udhna, Surat
|Annual Salary||₹ 100000 - 180000 INR|
|Experience||1 Year - 2 Years|
|Location||Udhna, Surat, 394210|
|Designation||Back Office Executive|
|Job Type||Full-time | 10am-7pm|
|Posted On||December 17, 2018|
|Educational||10th pass, any|
|Desired Skills||MS Office, Ms excel, Good Communcations Skills, Customer Support, Customer Satisfaction, Follow Up Skill,|
|Responsibilities||Strong interpersonal skills. Must be able to negotiate and problem-solve. Strong oral and written communication skills.|
Responding to the emails of the customers regarding various queries and complaints.
Coordinating with different internal departments to get the complaint resolved on priority basis.
Calling customers to confirm if satisfied with resolution provided or not and closing the complaint.
Providing floor support on critical queries and assisting quality team.
Preference will be given to those who are from Telecom Process & Telecom Companies.
Would be responsible to enter the data smarty and accurately
Would be responsible for maintaining the accurate reports.
Proficient in programs including PowerPoint, MS Office, and Excel.