Back Office Executive Job – Udhna, Surat

Annual Salary₹ 100000 - 180000 INR
Experience1 Year - 2 Years
LocationUdhna, Surat, 394210

This Job has been expired!

Additional Details

DesignationBack Office Executive
Function AreaAdmin
IndustryConsumer Durables
Job TypeFull-time | 10am-7pm
BenefitsBonus
Posted OnDecember 17, 2018
CompanySoni Gems
Educational10th pass, any
Desired SkillsMS Office, Ms excel, Good Communcations Skills, Customer Support, Customer Satisfaction, Follow Up Skill,
QualificationsGraduate
ResponsibilitiesStrong interpersonal skills. Must be able to negotiate and problem-solve. Strong oral and written communication skills.

Job Description

Responding to the emails of the customers regarding various queries and complaints.
Coordinating with different internal departments to get the complaint resolved on priority basis.
Calling customers to confirm if satisfied with resolution provided or not and closing the complaint.
Providing floor support on critical queries and assisting quality team.
Preference will be given to those who are from Telecom Process & Telecom Companies.
Would be responsible to enter the data smarty and accurately
Would be responsible for maintaining the accurate reports.
Proficient in programs including PowerPoint, MS Office, and Excel.

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