Support Executive Job – Nanpura, Surat

Annual Salary ₹ 150000 - 250000 INR
Experience 1 Year - 2 Years
Location Nanpura, Surat, 395001
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Additional Details

Designation Hardware Network Administrator
Function Area IT - Hardware / Telecom / Technical Staff / Support
Industry Architect firm
Job Type Full-time | 10am-7pm
Benefits Bonus
Posted On January 15, 2018
Company Private
Educational Diploma, BCA, BE IT
Desired Skills Network Administrator, Troubleshoot, Record keeping, Technical Support, Desktop Support,
Qualifications Graduate
Responsibilities Provide support, including procedural documentation and relevant reports Follow diagrams and written instructions to repair a fault or set up a system Support the roll-out of new applications

Job Description

Install and configure computer hardware operating systems and applications
Monitor and maintain computer systems and networks
Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
Troubleshoot system and network problems, diagnosing and solving hardware or software faults
Replace parts as required
Provide support, including procedural documentation and relevant reports
Follow diagrams and written instructions to repair a fault or set up a system
Support the roll-out of new applications
Set up new users' accounts and profiles and deal with password issues
Respond within agreed time limits to call-outs
Work continuously on a task until completion
Prioritise and manage many open cases at one time
Rapidly establish a good working relationship with customers and other professionals, such as software developers
Test and evaluate new technology
Conduct electrical safety checks on computer equipment.

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