Vendor Management, Management Skills, Good Communication Skills, Clients Service, Customer Satisfaction, Administration, Reporting, Performance Appraisal,
Qualifications
Graduate
Responsibilities
Ensure high levels of customers satisfaction through excellent service Complete store administration and ensure compliance with policies and procedures Maintain outstanding store condition and visual merchandising standards
Job Description
Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
Ensure high levels of customers satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Report on buying trends, customer needs, profits etc
Propose innovative ideas to increase market share
Conduct personnel performance appraisals to assess training needs and build career paths
Deal with all issues that arise from staff or customers (complaints, grievances etc)
Be a shining example of well behavior and high performance
Additional store manager duties as needed
