Relationship Executive Job – Borivali East, Mumbai

Annual Salary ₹ 200000 - 300000 INR
Experience 2 Years - Fresher
Location Borivali East, Mumbai, 400066
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Additional Details

Designation Relationship Executive
Function Area Accounts
Industry Hotels/ Restaurants/ Airlines/ Travel
Job Type Full-time | 10am-7pm
Benefits Bonus
Posted On September 24, 2021
Company Daga Home style
Educational Computer Graduate
Desired Skills Clients Service, Good Communication Skills, Mail Drafting,
Qualifications Graduate
Responsibilities He is responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. He is responsible for monitoring Call tracking for responses from an administrative team so call returns are done in a timely fashion.

Job Description

He is responsible for effectively dealing with complaints to completion and enabling satisfaction of the customer.
He is responsible for rendering useful administrative support to other members of the customer care team.
He is responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
He is responsible for monitoring Call tracking for responses from an administrative team so call returns are done in a timely fashion.
His responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let the participant know inquiry is still being researched.
His responsibility is to answer participant questions, as well as question participants to obtain the full understanding of what information is being requested.