Relationship Executive Job – Borivali East, Mumbai

Annual Salary₹ 200000 - 300000 INR
Experience2 Years -
LocationBorivali East, Mumbai, 400066

This Job has been expired!

Additional Details

DesignationRelationship Executive
Function Area
IndustryHotels/ Restaurants/ Airlines/ Travel
Job TypeFull-time | 10am-7pm
BenefitsBonus
Posted OnFebruary 3, 2018
CompanyDaga Home style
EducationalComputer Graduate
Desired SkillsClients Service, Good Communication Skills, Mail Drafting,
QualificationsGraduate
ResponsibilitiesHe is responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. He is responsible for monitoring Call tracking for responses from an administrative team so call returns are done in a timely fashion.

Job Description

He is responsible for effectively dealing with complaints to completion and enabling satisfaction of the customer.
He is responsible for rendering useful administrative support to other members of the customer care team.
He is responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
He is responsible for monitoring Call tracking for responses from an administrative team so call returns are done in a timely fashion.
His responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let the participant know inquiry is still being researched.
His responsibility is to answer participant questions, as well as question participants to obtain the full understanding of what information is being requested.