Receptionist Job – Udhna Darwaja, Surat

Additional Details

Job Description

Greet clients as soon as they arrive and connect them with the appropriate party
Answer the phone in a timely manner and direct calls to the correct offices
Create and manage both digital and hardcopy filing systems for all partners
Make travel arrangements and schedule meetings based on all partners’ itineraries
Deal with bookings by phone, e-mail, letter, fax or face-to-face
Complete procedures when Guests arrive and leave
Prepare bills and take payments
Take and pass on messages to Guests
Deal with special requests from Guests
Answer questions about what the hotel offers and the surrounding area
Deal with complaints or problems
Answer telephone calls and take messages or forward calls
Schedule and confirm appointments and maintain event calendars
Check visitors in and direct or escort them to specific destinations
Inform other employees of visitors’ arrivals or cancellations
Enter customer data and send correspondence
Copy, file and maintain paper or electronic documents and records
Handle incoming and outgoing mail
Consistent, professional dress and manner.
Excellent written and verbal communication skills.
Competency in Microsoft applications including Word, Excel, and Outlook.
Good time management skills.