Additional Details
| Designation |
Quality Analyst |
| Function Area |
IT - Hardware / Telecom / Technical Staff / Support |
| Industry |
BPO/ ITES |
| Job Type |
Full-time | 10am-07pm |
| Benefits |
Urgent Requirement Hiring For Quality Analyst &Team leader (Service Desk) in Ahmedabad Center. Position: Quality Analyst & Team leader (Service Desk) Education: Any Graduate Salary: As per industry standard. Location: Ahmedabad Language: English Hindi, Guajarati Call Ankit shah 7567775111 Or [email protected] |
| Posted On |
September 4, 2018 |
| Company |
Tech Mahindra |
| Educational |
Na |
| Desired Skills |
Executive Quality Assurance, |
| Qualifications |
Graduate |
| Responsibilities |
Quality analyst, Coaching the agents according to the observations made while monitoring |
Job Description
Maintain library Outsourced fabrics
Prepare samples (hangers swatches) for Seasonal/Proactive collection
To develop new garment designs/concepts.
To plan and execute R&D and Marketing units tasks
Good communication skills. (Verbal & Written both)
Completing the call monitoring & coaching targets for the week.
Coaching the agents according to the observations made while monitoring
Responses provided by the agents and to evaluate the customer experience
