Additional Details
| Designation |
Dispatch Department Head |
| Function Area |
Dispatch |
| Industry |
Textiles |
| Job Type |
Full-time | 10:00am-07:00pm |
| Benefits |
Based On Performance |
| Posted On |
August 1, 2020 |
| Company |
Private |
| Educational |
ANY |
| Desired Skills |
Communication, Coordination, Customer Support, Planning, Team Management, team Learning, |
| Qualifications |
Graduate |
| Responsibilities |
Supervises a team with focus on policy and strategy implementation |
Job Description
- Proactively manage daily operating plans based on real-time inputs from drivers, riders, and colleagues.
- Collaborate with field operations teams to lead our response to live operational complications, and ensure our riders receive consistently excellent service.
- Act as the final decision-maker for escalated live support issues.
- Be a key partner to our central ops teams, identifying, synthesizing, and communicating operational insights as the primary "eyes and ears" on daily operations.
- Supervises a team with focus on policy and strategy implementation