Desktop Support Engineer Job – Vesu, Surat

Annual Salary₹ 240000 - 300000 INR
Experience2 Years - 3 Years
LocationVesu, Surat, 395004

This Job has been expired!

Additional Details

DesignationDesktop Support Engineer
Function AreaInternet Technologies
IndustryTelecom / ISP
Job TypeFull-time | 10am-07pm
BenefitsGood troubleshooting skills
Posted OnSeptember 28, 2018
CompanyIshan netsole pvt ltd
EducationalB. Com
Desired SkillsInstallation, Troubleshooting, softwere, ISP level device confirgtation, Documentation, Reporting, Field work, Record keeping, Follow Up Skill,
QualificationsGraduate
Responsibilities Report customer feedback and potential product requests Help create technical documentation and manuals

Job Description

Field support engineer, area manager,
Guide users with simple, step-by-step instructions
Conduct remote troubleshooting
Test alternative pathways until you resolve an issue
Customize desktop applications to meet user needs
Record technical issues and solutions in logs
Direct unresolved issues to the next level of support personnel
Follow up with clients to ensure their systems are functional
Report customer feedback and potential product requests
Help create technical documentation and manuals