Customer Support Executive Job in Udhna, Surat

Annual Salary ₹ 180000 - 360000 INR
Experience 1 Year - 3 Years
Location Udhna, Surat, 394210
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Additional Details

Designation Customer Support Executive
Function Area Customer Service
Industry Textiles
Job Type Full-time | 10am-7pm for day shift & 9:30 - 5:30 for night shift
Benefits As per company norms
Posted On March 1, 2024
Company Private
Educational Any
Desired Skills Customer Support,
Qualifications Graduate
Responsibilities Maintain excellent customer satisfaction and review support tickets for appropriate resolution. Provide customer support through phone and chat.

Job Description

We are seeking a dedicated and customer-focused individual to join our team in Udhna, Surat. As a Customer Support Representative, your primary responsibility will be to ensure excellent customer satisfaction by providing timely and effective support. You will be responsible for reviewing support tickets and resolving them in a timely manner. Additionally, you will provide customer support through phone and chat, addressing any inquiries or concerns they may have.

The ideal candidate for this position must have exceptional communication skills and the ability to work well in a fast-paced environment. Prior experience in customer service is preferred, but not required. This is a full-time position with flexible working hours. We offer a competitive salary range of INR 180,000 to INR 360,000. Join our team and enjoy job benefits such as professional growth opportunities and a supportive work environment.

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