Customer Relationship Management – Madalpur Gam, Ellisbridge, Ahmedabad

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Annual Salary ₹ 240000 - 420000 INR
Experience 1 Year - 5 Years
Location Madalpur Gam, Ellisbridge, , 380006
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Additional Details

Designation Customer Relationship Management
Function Area Customer Service
Industry
Job Type Full-time | 10am-7pm
Benefits
Posted On January 17, 2023
Company Private
Educational Any
Desired Skills
Qualifications Graduate
Responsibilities Maintain relation with customers, solve their quires

Job Description

Answering customer queries and dealing with complaints.
Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Meeting with managers in the organisation to plan strategically.
Expanding the customer base by up selling and cross-selling.
Understanding key customer individual needs and addressing these.
Conducting business reviews using CRM programs.
Manager Operation related work
Location: Ahmedabad