Customer Relationship Executive Job in Kadodara, Surat

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Job Description

We are seeking a Customer Service Representative to join our team in Kadodara, Surat. In this role, you will be responsible for resolving customer complaints quickly and efficiently, ensuring customer satisfaction. You will also be responsible for building and maintaining profitable relationships with key customers. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a customer-centric approach. This is a full-time position with competitive salary and benefits.

As a Customer Service Representative, your main responsibilities will include handling customer complaints and inquiries, providing timely and accurate information, and ensuring customer satisfaction. You will be the primary point of contact for customers, so strong interpersonal and communication skills are essential. Additionally, you will be responsible for building and maintaining profitable relationships with key customers, identifying opportunities for upselling and cross-selling, and ensuring customer retention. This role requires a high level of attention to detail, strong organizational skills, and the ability to work in a fast-paced environment. We offer a competitive salary, comprehensive benefits package, and opportunities for growth and advancement.