Customer Relationship Executive Job in Kadodara, Surat

Annual Salary ₹ 216000 - 300000 INR
Experience 1 Year - 2 Years
Location Kadodara, Surat, 394325
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Additional Details

Designation Customer Relationship Executive
Function Area Customer Service Representative
Industry Automobile
Job Type Full-time | 10am-7pm
Benefits As per company norms
Posted On March 1, 2024
Company Private
Educational Any
Desired Skills Customer Relationship,
Qualifications Graduate
Responsibilities Resolving customer complaints quickly and efficiently. Building and maintaining profitable relationships with key customers.

Job Description

We are seeking a Customer Service Representative to join our team in Kadodara, Surat. In this role, you will be responsible for resolving customer complaints quickly and efficiently, ensuring customer satisfaction. You will also be responsible for building and maintaining profitable relationships with key customers. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a customer-centric approach. This is a full-time position with competitive salary and benefits.

As a Customer Service Representative, your main responsibilities will include handling customer complaints and inquiries, providing timely and accurate information, and ensuring customer satisfaction. You will be the primary point of contact for customers, so strong interpersonal and communication skills are essential. Additionally, you will be responsible for building and maintaining profitable relationships with key customers, identifying opportunities for upselling and cross-selling, and ensuring customer retention. This role requires a high level of attention to detail, strong organizational skills, and the ability to work in a fast-paced environment. We offer a competitive salary, comprehensive benefits package, and opportunities for growth and advancement.

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