Customer Care Executive Job – Parvat Patiya, Surat
Annual Salary | ₹ 100000 - 200000 INR |
Experience | 2 Years - 3 Years |
Location | Parvatpatiya, Surat, 395010 |
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Additional Details
Designation | Customer Care Executive |
Function Area | Customer Service |
Industry | Textiles/ Garments/ Accessories Tyres |
Job Type | Full-time | 10am-7pm |
Benefits | Bonus |
Posted On | February 28, 2018 |
Company | Lashkaraa Fashion |
Educational | Any |
Desired Skills | Fluent English, Clients Service, Customer Calling, Customer Support, Daily Reporting, Mail Drafting, |
Qualifications | Graduate |
Responsibilities | Advise on company information. Take payment information and other pertinent information such as addresses and phone numbers. Place or cancel orders. Answer questions about warranties or terms of sale |
Job Description
Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Assist with placement of orders, refunds, or exchanges.
Advise on company information.
Take payment information and other pertinent information such as addresses and phone numbers.
Place or cancel orders.
Answer questions about warranties or terms of sale
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