Customer Care Executive Job – Majura Gate, Surat

Annual Salary ₹ 100000 - 200000 INR
Experience 1 Year - 2 Years
Location Majura Gate, Surat, 395001
Login/Register to Apply

Allowed: pdf, doc or docx. Max: 2MB
Upload Resume to Apply
Allowed: pdf, doc or docx. Max: 2MB
10 Digit Mobile Number

{{msg}}

Additional Details

Designation Customer Care Executive
Function Area Customer Service
Industry Automobiles
Job Type Full-time | 10am-7pm
Benefits Bonus
Posted On December 14, 2017
Company Private
Educational Any
Desired Skills Admin, Good Communication Skills, Excel, Customer Focus, Customer Support, Mail Drafting, Follow Up Skill,
Qualifications Graduate
Responsibilities Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents

Job Description

Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills

More Customer Care Executive Jobs

Customer Care Executive – Delhigate, Surat

120000 - 200000 INR
1 Year - 3 Years
Skills: Problem Solving, Client Servicing, Communication, Coordination,

Customer Care Executive Job – Adajan, Surat

144000 - 180000 INR
2 Years - 4 Years
Skills: Problem Solving, Communication, Coordination, Client Servicing, Cold Calling, Management, Reporting,

Customer Care Executive – Socio circle, Surat

100000 - 180000 INR
Fresher - 3 Years
Skills: Problem Solving, Communication Skills, Customer Care, Tele Caller,

Customer Care Executive Job – Ring Road, Surat

180000 - 240000 INR
Fresher - 1 Year
Skills: MS Office, Corresponding, Customer Satisfaction, Customer Service, Customer Care, Customer Calling,