MS Office, Excel, Good Communication Skills, Record keeping,
Qualifications
Graduate
Responsibilities
Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases. Call customers using telephone. Utilize computer systems to handle skip tracing.
Job Description
Collect payments on past due bills.
Create a list of people who have not made payments.
Organize list according to severity of delinquency.
Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.
Call customers using telephone.
Utilize computer systems to handle skip tracing.
Inform clients of overdue accounts and amount currently owed.
Attempt to collect payment.
Review terms of sale or loan documents.
Ensure all customer information is correct, including phone numbers and addresses.
Listen to customer's story and determine if debt can be collected.
