Client Support Manager – Adajan, Surat
Annual Salary | ₹ 240000 - 360000 INR |
Experience | 3 Years - 5 Years |
Location | Adajan, , 395009 |
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Additional Details
Designation | Client Support Manager |
Function Area | CRM |
Industry | |
Job Type | Full-time | 10:00am-7:00pm |
Benefits | |
Posted On | June 22, 2022 |
Company | Private |
Educational | Any |
Desired Skills | |
Qualifications | Graduate |
Responsibilities | Updating accounts and contacts in a CRM system Monitoring customer relation strategies |
Job Description
A CRM manager specializes in customer interactions and handles the software that makes those interactions possible. From implementing and maintaining the software to training employees and ensuring everyone uses it as they should, the CRM manager role becomes more critical as the software becomes more complex.
Updating accounts and contacts in a CRM system
Monitoring customer relation strategies
Recommending strategy improvements
Building workflows to manage those relationships
Refining existing workflows and strategies
Coordinating meetings