BPO Executive Job – Andheri East, Mumbai

Annual Salary ₹ 100000 - 200000 INR
Experience 1 Year - 2 Years
Location Andheri East, Mumbai, 400069
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Additional Details

Designation BPO Executive
Function Area BPO / KPO
Industry Courier/ Transportation/ Freight
Job Type Full-time | 10am-7pm
Benefits Bonus
Posted On September 24, 2021
Company Patron Management Services Pvt. Ltd
Educational Any
Desired Skills Fluent English, Good Communication Skills, Follow Up Skill, Customer Service, Typing, Call Center, Data Entry, Administration,
Qualifications Graduate
Responsibilities Knowledge of call centre telephony and technology Some experience in a call centre or customer service environment Good data entry and typing skills Knowledge of administration and clerical processes

Job Description

Proficient in relevant computer applications
Required language proficiency
Knowledge of customer service principles and practices
Knowledge of call centre telephony and technology
Some experience in a call centre or customer service environment
Good data entry and typing skills
Knowledge of administration and clerical processes
Handle customer inquiries both telephonically and by email
Research required information using available resources
Manage and resolve customer complaints
Provide customers with product and service information
Enter new customer information into system

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