| Designation||Customer Support Executive|
| Function Area||IT Software - Telecom Software|
| Industry||IT - Software Services|
| Job Type||Full-time | 09:30am-06:30pm|
| Benefits||Will help in understanding online business|
| Posted On||February 12, 2019|
| Company||OMSGuru solution Pvt LTD|
| Educational||BCA fresher, or any graduate|
| Desired Skills||MS Office, Customer Acquisition, Customer Service Oriantation, Communication Skills, Telephone Skills, Telecalling, Troubleshooting, Reporting,|
| Responsibilities||Helping client with operation of the software|
Excellent communication skills in English and Hindi and very good command over computer.
Making & answering telephone calls.
Provide support to customers in using accounting software.
Troubleshoot problems in entry.
Provide software operating & accounting suggestions to customers.
Documentation of service support details (Problem, cause, work done etc)
Report new requirements and defects in software to development team.