Customer Support Executive Job – South Bopal, Ahmedabad
|Annual Salary||₹ 100000 - 250000 INR|
|Experience||Fresher - 4 Years|
|Location||South Bopal, Ahmedabad, 380058|
|Designation||Customer Support Executive|
|Function Area||IT Software - Telecom Software|
|Industry||IT - Software Services|
|Job Type||Full-time | 09:30am-06:30pm|
|Benefits||Will help in understanding online business|
|Posted On||February 12, 2019|
|Company||OMSGuru solution Pvt LTD|
|Educational||BCA fresher, or any graduate|
|Desired Skills||MS Office, Customer Acquisition, Customer Service Oriantation, Communication Skills, Telephone Skills, Telecalling, Troubleshooting, Reporting,|
|Responsibilities||Helping client with operation of the software|
Excellent communication skills in English and Hindi and very good command over computer.
Making & answering telephone calls.
Provide support to customers in using accounting software.
Troubleshoot problems in entry.
Provide software operating & accounting suggestions to customers.
Documentation of service support details (Problem, cause, work done etc)
Report new requirements and defects in software to development team.