Quality Analyst Job – Infocity, Gandhinagar

Annual Salary ₹ 200000 - 500000 INR
Experience 1 Year - 4 Years
Location Infocity, Gandhinagar, 382007
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Additional Details

Designation Quality Analyst
Function Area IT - Hardware / Telecom / Technical Staff / Support
Industry BPO/ ITES
Job Type Full-time | 10am-07pm
Benefits Urgent Requirement Hiring For Quality Analyst &Team leader (Service Desk) in Ahmedabad Center. Position: Quality Analyst & Team leader (Service Desk) Education: Any Graduate Salary: As per industry standard. Location: Ahmedabad Language: English Hindi, Guajarati Call Ankit shah 7567775111 Or [email protected]
Posted On September 4, 2018
Company Tech Mahindra
Educational Na
Desired Skills Executive Quality Assurance,
Qualifications Graduate
Responsibilities Quality analyst, Coaching the agents according to the observations made while monitoring

Job Description

Maintain library Outsourced fabrics
Prepare samples (hangers swatches) for Seasonal/Proactive collection
To develop new garment designs/concepts.
To plan and execute R&D and Marketing units tasks
Good communication skills. (Verbal & Written both)
Completing the call monitoring & coaching targets for the week.
Coaching the agents according to the observations made while monitoring
Responses provided by the agents and to evaluate the customer experience