Customer Support Executive Job – South Bopal, Ahmedabad
Annual Salary | ₹ 100000 - 250000 INR |
Experience | Fresher - 4 Years |
Location | South Bopal, Ahmedabad, 380058 |
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Additional Details
Designation | Customer Support Executive |
Function Area | IT Software - Telecom Software |
Industry | IT - Software Services |
Job Type | Full-time | 09:30am-06:30pm |
Benefits | Will help in understanding online business |
Posted On | September 22, 2021 |
Company | OMSGuru solution Pvt LTD |
Educational | BCA fresher, or any graduate |
Desired Skills | MS Office, Customer Acquisition, Customer Service Oriantation, Communication Skills, Telephone Skills, Telecalling, Troubleshooting, Reporting, |
Qualifications | Graduate |
Responsibilities | Helping client with operation of the software |
Job Description
Excellent communication skills in English and Hindi and very good command over computer.
Making & answering telephone calls.
Provide support to customers in using accounting software.
Troubleshoot problems in entry.
Provide software operating & accounting suggestions to customers.
Documentation of service support details (Problem, cause, work done etc)
Report new requirements and defects in software to development team.
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