CRM – Pandesara, Surat
Annual Salary | ₹ 240000 - 300000 INR |
Experience | 1 Year - 2 Years |
Location | Pandesara, Surat, 394221 |
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Additional Details
Designation | CRM |
Function Area | Customer Service / Operations |
Industry | Security |
Job Type | Full-time | 9am-6pm |
Benefits | Bonus |
Posted On | July 5, 2019 |
Company | Private |
Educational | ANY |
Desired Skills | Customer Support, Effective Communication Skills, |
Qualifications | Graduate |
Responsibilities | Handle customer queries, concerns, suggestions, feedback, etc and manage their expectations. |
Job Description
Handle customer queries, concerns, suggestions, feedback, etc and manage their expectations.
Update all necessary systems, trackers, ERP modules and customer history details for seamless management at all times.
Ensure highest level of sincerity, integrity and honesty while dealing with customers.
In cases of customer complaints, the role holder should be result oriented to offer maximum satisfaction and timeliness.
Conversation with Existing client & new client threw mail or on call.
Good English
Time : 9 to 6
Salary - till 25K
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