Customer Relationship Manager – Khatodara, Surat

Annual Salary	₹ 120000 - 240000 INR
Experience	1 Year - 2 Years
Location	Khatodara, Surat, 395002

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Additional Details

Designation	Customer Relationship Manager
Function Area	Customer Service
Industry	Textile / Garments
Job Type	Full-time \| 09:00am-06:00pm
Benefits	Based On Performance
Posted On	August 10, 2020
Company	Private
Educational	ANY
Desired Skills	Problem Solving, Coordination, Customer Service, Customer Support, Team Management, Maintain Day Book,
Qualifications	Graduate
Responsibilities	Handle day-to-day operations in the customer service department.

Job Description

• Handle day-to-day operations in the customer service department.
• Respond to customer service issues in a timely manner.
• Create effective customer service procedures, policies, and standards.
• Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
• Implement an effective customer loyalty program.
• Maintain accurate records and document all customer service activities and discussions.
• Assess service statistics and prepare detailed reports on your findings.
• Hire and train new customer service agents.
• Manage the approved budget of the customer service department.
• Stay informed on the latest industry techniques and methods.

Essentially, we deal in world Renowned Brands making high tech Digital machines of premium quality. We are a combination of Creativity, hard work and Innovation with sustainable technology.

Office time: 9:00 am to 6:00 pm