CRM Officer – Dumas Road, Surat

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Annual Salary ₹ 180000 - 240000 INR
Experience 2 Years - 3 Years
Location Dumas Road, Surat, 395007
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Additional Details

Designation CRM Officer
Function Area Customer Service
Industry Financial Services
Job Type Full-time | 10:00am-07:00pm
Benefits Bonus
Posted On June 26, 2020
Company Private
Educational ANY
Desired Skills MS Office, Problem Solving, Client Servicing, Communication, Customer Service,
Qualifications Graduate
Responsibilities Handing Client queries and providing suitable resolution.

Job Description

JD for CRM Officer.

Benchmark Promoting existing client wealth product
Benchmark Generating Refferals
Benchmark Enhance client satisfaction.
Benchmark Client retention of 5 years

KRA Handling Client Induction process
Handing Client queries and providing suitable resolution.
Conducting various client relention actives.
Developing product related content for regular updates to clients
Should have previous Capital market CRM or Marketing experience.
New sales support to sales team to Lead handle queries.
Ready report for frequently asked report by lead and existing client

Skills Required
Good in English
Good in Written and verbal communication
Good in MS office ( Excel )
Service oriented and 24/7 attitude.
Salary 20 k