CRM Officer Job – Dumas Road, Surat
|Annual Salary||₹ 180000 - 240000 INR|
|Experience||2 Years - 3 Years|
|Location||Dumas Road, Surat, 395007|
|Function Area||Customer Service|
|Job Type||Full-time | 10:00am-07:00pm|
|Posted On||June 26, 2020|
|Desired Skills||MS Office, Problem Solving, Client Servicing, Communication, Customer Service, Customer Calling,|
|Responsibilities||Handing Client queries and providing suitable resolution. Ready report for the frequently asked report by lead and existing client|
JD for CRM Officer.
Promoting existing client wealth product
Enhance client satisfaction.
Client retention of 5 years
Handing Client queries and providing suitable resolution.
Conducting various client relention actives.
Developing product related content for regular updates to clients
Should have previous Capital market CRM or Marketing experience.
New sales support to the sales team to Lead handle queries.
Ready report for the frequently asked report by lead and existing client
Good in English
Good in written and verbal communication
Good in MS office ( Excel )
Service-oriented and 24/7 attitude.