BPO Executive Job – Kandivali East, Mumbai
Annual Salary | ₹ 100000 - 200000 INR |
Experience | 1 Year - 2 Years |
Location | Kandivali East, Mumbai, 400101 |
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Additional Details
Designation | BPO Executive |
Function Area | BPO / KPO |
Industry | BPO/ ITES |
Job Type | Full-time | 10am-7pm |
Benefits | Bonus |
Posted On | September 24, 2021 |
Company | FifthNote - The Music School of Surat |
Educational | BBA |
Desired Skills | Good Communication Skills, Clients Service, Fluent English, Financial Analysis, Business Research, Customer Service, |
Qualifications | Graduate |
Responsibilities | He or she has to work for lessening the number of mistakes or errors so has to monitor day to day calls. The responsibility also includes carrying out the professional services, like legal services, business research, and management consulting and financial analysis. He or she has to provide effective customer services such as handling complicated customer queries, issues, complaints, and questions. |
Job Description
The primary and basic duty is to manage all the daily tasks and work of the BPO call centre.
He or she has the duty to discuss every complicated mater with the supervisors, team leaders, people in charge, and other professionals effectively to settle the important issues.
He or she has to work for lessening the number of mistakes or errors so has to monitor day to day calls.
The responsibility also includes carrying out the professional services, like legal services, business research, and management consulting and financial analysis.
He or she has to provide effective customer services such as handling complicated customer queries, issues, complaints, and questions.
The duty includes enabling the enterprises to bring down the lead times of design-to-market and managing critical hardware efficiently.
He or she needs to set the effective goals aiming for better quality, escalating sales, high speed and efficiency.